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Interview Questions

Janitorial/Cleaner Interview Questions

What does a Janitorial/Cleaner do?

A Janitorial/Cleaner is responsible for maintaining cleanliness and hygiene in various facilities, ensuring a safe and pleasant environment for employees and visitors. Their duties typically include sweeping, mopping, dusting, and sanitizing surfaces, as well as handling waste disposal and restocking supplies as needed. This role often requires working independently during designated hours and may involve physical tasks such as lifting, bending, and standing for extended periods.

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Sample Interview Questions & Answers

Can you describe your previous experience in cleaning or janitorial work, and how it relates to the tasks outlined for this position?

What is the question really asking?

A hiring manager may ask this question to assess your relevant experience and skills related to the specific cleaning tasks required for the job. By understanding your previous roles and responsibilities, they can gauge your familiarity with cleaning techniques, equipment, and safety protocols. This question also helps the interviewer determine if you have the ability to perform the job independently and efficiently, which is essential for a part-time position. In your response, you can highlight specific cleaning techniques you have mastered, your attention to detail, and how your past experiences can contribute to maintaining a clean and safe environment in the workplace.

Example Answer

In my previous role as a part-time cleaner for a local school, I developed strong skills in maintaining cleanliness and hygiene across various facilities. My responsibilities included sweeping, mopping, and disinfecting surfaces, which directly relates to the tasks outlined for this position. I also managed waste disposal and ensured compliance with health and safety standards. This experience taught me the importance of attention to detail and time management, allowing me to efficiently complete tasks while ensuring a clean and welcoming environment. I am dedicated to maintaining high standards of cleanliness, which I believe aligns perfectly with your team’s expectations.

This role requires cleaning five nights a week, including holidays when the bank is closed. Are you available to commit to this schedule consistently?

What is the question really asking?

A hiring manager may ask this question to assess your availability and reliability in meeting the specific needs of the job. The schedule, which includes nights and holidays, is crucial for maintaining cleanliness in the bank without disrupting regular business hours. By asking about your commitment to this schedule, the interviewer aims to ensure that you understand the job requirements and are willing to adhere to them consistently. Your response can highlight your flexibility and dedication, as well as any relevant experiences in previous positions where you managed similar schedules or responsibilities. This helps the employer gauge if you are a dependable candidate who can contribute effectively to maintaining a clean and safe environment for both employees and customers, even during unconventional hours.

Example Answer

Yes, I am fully available to commit to a consistent schedule of cleaning five nights a week, including holidays. In my previous role as a janitor for a local office building, I maintained a reliable routine that ensured all cleaning tasks were completed efficiently and to a high standard. I understand the importance of maintaining a clean and welcoming environment, especially during off-hours. My strong work ethic and dedication to responsibility make me well-suited for this position, and I am ready to adapt my schedule to meet the needs of the bank.

How do you prioritize tasks when cleaning a location with multiple areas that need attention, such as restrooms, break rooms, and workspaces?

What is the question really asking?

A hiring manager may ask this question to assess your organizational skills and ability to manage time effectively in a role that involves multiple responsibilities. Cleaning facilities often requires balancing various tasks that can have different levels of urgency and importance. By understanding how you prioritize these tasks, the interviewer can gauge your decision-making process, efficiency, and focus on ensuring high cleaning standards. Your response can highlight your ability to evaluate the situation, identify high-traffic or high-use areas that may require immediate attention, and demonstrate your commitment to maintaining a clean and safe environment for employees and visitors. Additionally, it may provide insight into your experience in handling similar situations in past roles and your overall approach to maintaining cleanliness and organization in a timely manner.

Example Answer

In a cleaning role, I prioritize tasks based on high-traffic areas and urgency. I start with restrooms, ensuring they are sanitized and stocked, as they are critical for hygiene. Next, I focus on break rooms, cleaning surfaces and emptying trash to maintain a pleasant environment for employees. Finally, I address workspaces, dusting and vacuuming as needed. I also create a checklist to keep track of completed tasks and ensure nothing is overlooked. By prioritizing in this way, I can efficiently maintain cleanliness and create a welcoming atmosphere for all.

Can you discuss how you handle situations where you may encounter unexpected challenges while cleaning, such as spills or excessive clutter?

What is the question really asking?

A hiring manager may ask this question to assess your problem-solving skills and adaptability in a cleaning role. Janitorial work often involves facing unforeseen circumstances that require quick thinking and effective action. By asking this question, the interviewer wants to understand how you approach challenges, prioritize tasks, and maintain cleanliness and safety in a dynamic environment. Your response can highlight your ability to remain calm under pressure, your attention to detail, and your resourcefulness in finding solutions to unexpected issues. Additionally, it provides an opportunity to demonstrate your commitment to maintaining a clean and safe environment for both employees and visitors, which is crucial in a janitorial position.

Example Answer

In my previous janitorial role, I learned to approach unexpected challenges with a proactive mindset. For instance, when encountering spills, I immediately assess the situation to determine the best cleaning method while ensuring safety by using appropriate signage to alert others. For excessive clutter, I prioritize tasks by breaking them down into manageable sections, tackling one area at a time. I communicate with team members to seek assistance if needed. This approach not only helps maintain cleanliness but also ensures a safe and organized environment for everyone. Adaptability and teamwork are key in overcoming these challenges.

Since this position requires driving to different locations, how do you ensure that you maintain reliable transportation and adhere to timelines for cleaning?

What is the question really asking?

A hiring manager may ask this question to assess your reliability and time management skills, which are crucial for a janitorial/cleaner role that involves traveling to various locations. The ability to maintain reliable transportation indicates your commitment to the job and your capability to fulfill the responsibilities associated with the position, such as arriving on time and completing tasks within the allocated timeframes. In your response, you can highlight your strategies for ensuring dependable transportation, such as regular vehicle maintenance, planning ahead for potential delays, and time management skills that allow you to prioritize tasks effectively. This demonstrates your proactive approach and reliability, both of which are essential qualities for a position that operates in multiple environments and requires adherence to schedules.

Example Answer

To maintain reliable transportation, I ensure my vehicle is well-maintained through regular inspections and servicing. I also plan my routes in advance, factoring in traffic patterns and potential delays to adhere to cleaning timelines. I prioritize punctuality by arriving at each location early, allowing time for unforeseen circumstances. In my previous role as a part-time cleaner, I consistently met deadlines by implementing a strict schedule and using a checklist to stay organized. This approach not only helps me manage my time effectively but also ensures that I provide top-quality service at each location.

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Interview Difficulty

3 of 10 — Easy

Job Difficulty

3 of 10 — Easy

This job is relatively easy to obtain as it requires basic cleaning skills and minimal qualifications. The job offers paid training, and the physical requirements are manageable for most individuals. However, having a reliable car and the ability to work during specified nighttime hours may be barriers for some applicants.

Education & Training Requirements

  • No formal education required
  • Previous experience in commercial cleaning is a plus
  • Must be authorized to work in the US

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